PRIVACY NOTICE

Thank you for choosing to be part of our community at Pharmacy Hub Online. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website https://pharmacyhubonline.com/ , and use any of our services products, we are highly honored that you are trusting us with your personal information. Your privacy policy is a matter of great importance for us. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our sales, services, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect in the case you opt to use our web services.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  1. WHAT INFORMATION DO WE COLLECT?


Personal information you disclose to us

In Short:  We collect information that you provide to us.

We only collect your information that you opted us by visiting our web service, express an interest in obtaining information or generate query about our products, when you participate in activities on the Website or otherwise when you contact us.

The nature of the personal information we collect depends on the type of interaction you made on our website, the choices you make and the products and features you opt to use. The personal information we collect may include the following:

Personal Information Provided by You:

We usually collect names, mailing addresses, phone numbers and other similar information.

Payment Data:

We may collect data necessary to process your payment if you opt to make purchases on our website, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is securely stored by PayPal and Credit/Debit Cards. You may find their privacy notice link(s) here: https://pharmacyhubonline.com/privacy-policy.

All the information you provide to us must be accurate, reliable and you must notify for any changes to such personal information.  

  1. HOW DO WE USE YOUR INFORMATION?

In Short:  We process your information for purposes based on legitimate interests of our business, to compliance with you and fulfilment the conditions of the contract, and/or your consent.

We only use the information collected by the website for different due purposes, which are mentioned below.

We use the information we collect or receive:

  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • To post testimonials. We post different testimonials on our website based on the personal information of user. Before posting or publishing a testimonial, we will obtain your prior consent to use your personal information, such as names and your consent to publish the testimonial on our website. If you wish to update, change or delete your published testimonial, please contact us at [email protected].
  • Request feedback. We may use your personal information to request the feedback and your experience about browsing our website

 

  • To enable user-to-user communications. We may use your personal information in order to interact and enable with the user to user communications with the prior consent of each user.
  • To manage user accounts. We may use also use your information to further enhance the productivity of account.  
  • Fulfil and manage your orders. We may use your personal information to further furnish and fulfil all your order, payments, exchanges and returns made through the use of our web service.
  • Administer prize draws and competitions. We may use your personal information to administer and oversee the competitions and prize draws you opted to administer the use of this service.
  • To deliver and facilitate delivery of services to the user. We may use your specific information to provide information about the queries you generate during the use of our service.
  • To respond to user inquiries/offer support to users. We may use your service to timely respond to all the queries, questions and problems you face during the use of our service.

  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short:  We only share your personal information with your prior consent, to provide you the services and to fulfil the business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your personal data only if you have given the permission to do so.
  • Legitimate Interests: We may process your personal information when it is necessary to achieve and pursue the legal rights of our business.
  • Performance of a Contract: We may process your personal information to fulfil all obligations and clauses of the contract.
  • Legal Obligations: We may use your personal information be legal way in order comply with the international or local law, legal process, court order and to abide the requirements of national law enforcement agencies on the behalf of public authorities.
  • Vital Interests: We may reveal or use your personal information where we believe it is necessary to take proper actions regarding the gross violations of our company’s policies, suspected fraud and as an evidence in the litigation in which we are involved.

More specifically, we may need to process and share your personal information in the following situations:

  • Business Transfers. We may reveal or share your personal information during the merger or sales of our company assets to another company (partial or as a whole)

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:  We may use different cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how such technologies works and how you can refuse certain cookies is clearly mentioned in our Cookie Policy.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:  We keep your personal information for as long as necessary to fulfil the purposes given in this privacy policy unless otherwise required by law.

We will only store your personal information for as long as it is necessary for the specific purposes as outlined in privacy policy, or permitted by the law or legal requirements.

We have no ongoing legitimate business need to process your personal information, we will either amend or delete such information, and if it is not possible, then we will store your personal information in the back archives and we will isolate your personal information from any processing until the deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:  We are fully committed to protect your personal information through a system of technical security and organizational measures.

We have implemented the robust organizational and technical security measures, designed to fully protect the security and confidentiality of any personal information we process. However, despite our steps and efforts to secure your personal information, no electronic transmission over the internet is 100% fool proof and secure, so we cannot guarantee or promise that your information cannot be steal. modify or use by cybercriminals, hackers or any unauthorized third parties by any means whatsoever. Although we made our best to protect your personal information, but all the transmission of personal information to and from the website is at your own risk. You should access our website within a secure environment.  

 

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short:  We do not intentionally collect or market the personal information of children under 18 years of age.

By using this website, you confirm that you are at least 18 years old or that you are the guardian or parent of minor during the use of the website. In the instance, we learn that personal information less than 18 years old has been collected, then we will immediately deactivate the account and will take necessary measures to delete all the traces of such accounts from our record.

If you become aware of any data we may have collected from children under age 18, the feel free to please contact us at [email protected].

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If you have provided your prior consent to process your personal information, then you have the due right to revoke or withdraw your consent at any time. Please note that however this is not affect the legal status of the processing before its actual withdrawal, not it will affect the processing of your personal information based on lawful processing ground.

If you are resident in the European Economic Area and you believe we are unlawfully or illegally processing or use your personal information, the you also have the due right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us at [email protected].

Account Information

If you want at any time like to review, amend or change the information in your account or terminate your account, you can:

    ■ Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases in the business hours as soon as possible. However, we may retain some information in our files to prevent fraud, assist with any lawful investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Cookies and similar technologies: Majority of websites are set to accept cookies by default. However, you have the option to make changes in the browser to reject and remove cookies. In the instance, you choose to reject or remove cookies, then this could affect the browsing experience of our website.

To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

Opting out of email marketing: 

You can unsubscribe from our marketing email list at any time of your choice just by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you after the unsubscription of our service, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

    ■ Access your account settings and update your preferences.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to collect data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for implementing and recognizing DNT (Do-Not-Track) signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised/edited version of this privacy notice.

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, then you have the right to request the removal of all unwanted data that you publicly posted on the Website. To request the removal of such data and personal information, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.

After receiving the request, we will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).  

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) Every individual who is in the State of California for other than a temporary or transitory purpose and

(2) Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, certain rights and obligations apply regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name

NO

B. Personal information categories listed in the California Customer Records statute

Name, contact information, education, employment, employment history and financial information

YES

C. Protected classification characteristics under California or federal law

Gender and date of birth

NO

D. Commercial information

Transaction information, purchase history, financial details and payment information

NO

E. Biometric information

Fingerprints and voiceprints

NO

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements

NO

G. Geolocation data

Device location

NO

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

We may also collect other personal information outside of these categories such as, where you interact with us in-person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at [email protected], by visiting https://pharmacyhubonline.com/contact/, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been legally authorized to act and generate request/queries on your behalf.

Will your information be shared with anyone else?

We may disclose or reveal your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data to the unauthorized parties.

Pharmacy Hub Online has not disclosed or sold any personal information to the third parties for a business or commercial purpose in the preceding twelve (12) months. Pharmacy Hub Online will not sell personal information in the future belonging to website visitors, users and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You have the option to ask for the deletion of your personal information. If you ask us to delete your personal information or data, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • The business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify and confirm your identity to determine you are the same person about whom we have the stored the information and data in our system. These verification efforts require us to ask you to provide information that you have previously entered, so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the maximum extent, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

  • you may object to the processing of your personal data
  • you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email at [email protected], by visiting https://pharmacyhubonline.com/contact/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle or process your data, we would like to hear from you.

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short:  Yes, we will update this privacy policy as necessary to stay compliant with relevant local and international regulations and laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected].

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, edit it or change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by sending an email at [email protected]. We will respond to your request within 24-48 working hours.